Privacy policy

Privacy Policy

Last updated: 22-12-2025

This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our online store (“Site”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or create an account, we may collect:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment information (processed securely through third-party providers; we do not store card details)

b. Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies and similar tracking technologies

c. Optional Information

If you subscribe to our newsletter or contact us, we may collect:

• Email address
• Any message or inquiry content

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding orders or customer support
• Improve our website and customer experience
• Send promotional emails (only with your consent)
• Detect and prevent fraud

3. Sharing Your Information

We may share your information only with trusted third parties such as:

• Payment processors
• Shipping and delivery partners
• Website hosting and analytics tools

We never sell your personal information.

4. Cookies & Tracking Technologies

Our site uses cookies to:

• Remember your preferences
• Improve site performance
• Analyze traffic and user behavior

You can disable cookies in your browser settings.

5. Data Security

We implement security measures to protect your personal information.
However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your region, you may have rights to:

• Access the personal data we hold
• Request corrections
• Request deletion
• Opt out of marketing emails

You can contact us using the information at the bottom of this page to make such requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will always be posted on this page with the latest revision date.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: info@zalpha.pk